Terms & Conditions

OVERVIEW

This website is operated by Vaxipod Pty Ltd. Throughout the site, the terms "we," "us," and "our" refer to Vaxipod Pty Ltd. Vaxipod Pty Ltd provides this website, including all information and services available from this site to you, the user, under the condition that you accept all the terms, conditions, policies, and notices stated here.

By visiting our site or making a purchase from us, you engage in our "Service" and agree to abide by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms, conditions, and policies referenced herein and/or available. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please carefully read these Terms of Service before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is explicitly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most up-to-date version of the Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for changes. By continuing to use or access the website following the posting of any changes, you accept those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services to you.


GENERAL CONDITIONS

We retain the right to exercise our discretion in refusing service to any individual, at any time, and for any reason.

You acknowledge that while your content (excluding credit card information) may be transferred without encryption and may undergo (a) transmissions over different networks, and (b) modifications to meet the technical requirements of connecting networks or devices. However, credit card information is always encrypted during its transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or the access to the Service, or any communication on the website that facilitates the provision of the service, without obtaining our express written permission.

The headings used in this agreement are included solely for convenience and shall not limit or otherwise affect these Terms.


ACCURACY AND COMPLETENESS OF INFORMATION

We cannot be held responsible if the information provided on this site is inaccurate, incomplete, or not up-to-date. The content on this site is intended for general informational purposes only and should not be solely relied upon or used as the primary basis for making decisions. It is advisable to consult primary sources or other more accurate, comprehensive, or timely sources of information before making any decisions. Any reliance on the material provided on this site is done at your own risk.


REVISIONS TO THE SERVICE AND PRICES

The prices of our products may change without prior notice.

We retain the right to modify or terminate the Service (or any part or content) at any time without prior notice. 

We shall not be held liable to you or any third-party for any changes in prices, modifications, suspensions, or discontinuation of the Service.


PRODUCTS OR SERVICES

Certain products or services may be exclusively available online through our website. These products or services may have limited quantities and are subject to our Return Policy for returns or exchanges.

We have made every effort to accurately display the colours and images of our products on the store. However, we cannot guarantee that your computer monitor will accurately reflect the colours.

While we reserve the right to limit the sales of our products or services to specific individuals, geographic regions, or jurisdictions, we are not obligated to do so. This right may be exercised on a case-by-case basis. Additionally, we reserve the right to limit the quantities of any products or services offered. Descriptions of products or product pricing are subject to change without notice at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited.

We do not provide a warranty that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations. Furthermore, we do not guarantee that any errors in the Service will be corrected.


INTEGRITY OF BILLING AND ACCOUNT DETAILS

We retain the right to decline any order placed with us. We may, at our discretion, impose limits or cancel quantities purchased per person, household, or order. These limitations may extend to orders placed under the same customer account, the same credit card, and/or orders utilizing the same billing and/or shipping address. If we make changes to or cancel an order, we will make reasonable efforts to notify you by using the provided email and/or billing address/phone number associated with the order. We reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

By agreeing to these terms, you agree to provide accurate, complete, and up-to-date purchase and account information for all transactions conducted on our store. You also agree to promptly update your account and other relevant information, including email address, credit card numbers, and expiration dates, in order to facilitate successful transactions and enable effective communication with you.

For further information, please review our Returns Policy for additional details.


USER FEEDBACK, REMARKS AND SUPPLEMENTARY SUBMISSIONS

Submission of User Comments, Feedback, and Other Contributions:

If we request specific submissions from you (such as contest entries) or if you voluntarily provide creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as "comments"), whether through online channels, email, postal mail, or any other means, you agree that we have the unrestricted right to edit, copy, publish, distribute, translate, and use these comments in any medium, without any limitations. We are not obligated to (1) keep the comments confidential, (2) provide compensation for the comments, or (3) respond to the comments.

While we may, at our discretion, monitor, edit, or remove content, we are not obliged to do so. We will determine, solely at our discretion, whether content is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or infringes upon any party's intellectual property rights or these Terms of Service.

You confirm that your comments will not infringe upon any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your comments will not contain libelous, unlawful, abusive, or obscene material, nor contain any computer virus or malware that may disrupt the operation of the Service or any related website. You must not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the content of your comments and their accuracy. We assume no liability and disclaim all responsibility for any comments posted by you or any third party.


PERSONAL INFORMATION

The collection of your personal information through the store is subject to the regulations outlined in our Privacy Policy.


MISCALCULATIONS, INACCURACIES AND OMISSIONS

From time to time, there may be occurrences where our site or the Service includes information that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We retain the right to rectify any errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information in the Service or on any associated website is found to be inaccurate, without prior notice (including after you have submitted your order).

We have no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The absence of a specified update or refresh date within the Service or on any related website should not be interpreted as an indication that all information in the Service or on any related website has been modified or updated.


UNAUTHORISED ACTIVITIES

In addition to the restrictions outlined in the Terms of Service, the following activities are strictly prohibited on the site or with regard to its content:

(a) Engaging in any unlawful purpose;

(b) Soliciting others to participate in unlawful acts;

(c) Violating any local, state, provincial, federal, or international regulations, rules, laws, or ordinances;

(d) Infringing upon our intellectual property rights or the intellectual property rights of others;

(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) Submitting false or misleading information;

(g) Uploading or transmitting viruses or any other malicious code that could impact the functionality or operation of the Service, related websites, other websites, or the Internet;

(h) Collecting or tracking personal information of others;

(i) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping activities;

(j) Using the Service for any obscene or immoral purposes; or

(k) Interfering with or circumventing the security features of the Service, related websites, other websites, or the Internet.

Violation of any of these prohibited uses may result in termination of your access to the Service or any related website.


DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We cannot guarantee, represent, or warrant that your use of our product will be free from faults and errors. We do not provide any warranty regarding the accuracy or reliability of the results obtained from using the product. You acknowledge that we may, at any time and without notice, remove the products for indefinite periods or cancel the products or services.

You explicitly agree that your use of the product is at your sole risk. The products and services delivered to you through the service are provided on an "as is" and "as available" basis, unless otherwise expressly stated by us. We do not make any representations, warranties, or conditions of any kind, whether express or implied, including but not limited to, merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Vaxipod Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products obtained through the service, or for any other claim related in any way to your use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law.


INDEMNITY PROVISION

You agree to indemnify, defend, and protect Vaxipod Pty Ltd, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, against any claim or demand, including reasonable attorney's fees, brought forth by any third party due to or arising from your violation of these Terms of Service, the documents they reference, or your infringement of any law or the rights of a third party.


SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, it shall still be enforceable to the maximum extent permitted by applicable law. However, the unenforceable portion shall be considered severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.


GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you with services shall be governed by and interpreted in accordance with the laws of Australia.